Quality criteria
The quality criteria are principles or standards that help you assess how effective and successful you are in the different competence areas. Each criterion describes the level of knowledge, skills and attitudes desired.
Quality indicators
The indicators are apparent elements and behaviours that demonstrate that you meet the
quality criteria.
They describe actions and reactions expressed in terms of:
- ways of thinking and approaching a task (applying knowledge),
- ways of doing things (putting skills into practice),
- ways of expressing emotions or attitudes.
Competence areas
The competence model contains seven different competence areas, each with quality criteria and indicators.
The competence areas are:
Facilitating learning
Learning to learn
Designing programmes
Collaborating in teams
Communicating meaningfully
Displaying intercultural sensitivity
Being civically engaged
Beneath the surface
Underneath the competences and indicators lies something more – something that is difficult to grasp. It is a kind of inner readiness that allows the competences to ‘’surface’ or to be expressed in the ‘here and now’. This inner readiness is linked to authenticity and intuition.
Call it magic.
Authenticity…
…refers to the degree to which you are in tune with the nature of your work. It means your training work needs to be in line with who you are and what you believe in. Authenticity is a genuine inner characteristic of what we do and how we do things.
The magical element…
Some indicators in the competence model are based on intuition, which is often an essential success factor in your training. Intuition brings the best out of your knowledge, skills and attitudes. So even if you tick off each indicator in the competence model, there is that extra ‘magic element’ that makes everything fall into the right place at the right time. An open mind and leaving space for intuition are therefore two important attitudes to have no matter which competence is tackled.