the four dimensions
The single behaviours are summarised in different headlines that illustrate what “communicating meaningfully” means for youth workers behaviour-wise. The “cluster headlines” do not name behaviours as such; these can be found through clicking on the lists.
Investing in perception/understanding of how others behave contributes to meaningful communication. + -
Therefore it is good when youth workers:
- listen carefully to others, without judgement, interruption and, if possible, in an unbiased manner
- are attentive to body language
Self-reflection is another aspect of importance in communication processes. + -
Thus, it is helpful, when:
- youth workers self-reflect to determine their own feelings and emotions and understand their impact on others
Interpreting and (re-) acting shapes the atmosphere in which communication takes place. + -
This means that youth workers:
- address others’ unexpressed concerns, feelings or interests
- demonstrate an understanding of what sparks emotions and how to deal with this accordingly
- are transparent about their own emotional state and share thoughts in a simple manner
- create an environment, both online and offline, where feelings and emotions can be freely and respectfully expressed
To apply new knowledge to youth workers’ daily work, it is important to link theory and practice. + -
Thus, youth workers:
- match knowledge, theories and experiences to the reality and the identities in the group (explicitly or implicitly)
