The elements of knowledge are summarised in different headlines that illustrate what “communicating meaningfully” means for youth workers knowledge-wise. The “cluster headlines” do not name detailed knowledge as such; these can be found through clicking on the lists.
Knowledge of theoretical concepts supports communication with a diversity of people in various situations. + -
For youth workers working in international settings, it is helpful to know about
- current concepts and theories with regard to diversity
- the different dimensions of identity
- concepts of active listening
- theories about non-verbal communication
- empathy-related mechanisms
- hate speech and fake news phenomena and how to address them
Youth workers need to know various methods and approaches towards working with different groups of people. + -
This includes being knowledgeable about:
- active listening
- non-verbal communication
- different ways in which solidarity can be acted on/expressed, including online